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Press Releases

17.05.2016 Brits choose Stephen Fry over Jeremy Clarkson as their go-to co-pilot in the car

New online research reveals British drivers opt for politeness over entertainment value to steer their driving experience

26.04.2016 Majority of Consumers Want Intelligent, Personalized Dialogue with Customer Service

New Research Shows that nearly 90 Percent of Consumers Expect and Prefer Conversational Interactions with Customer Service; Nuance and Leading Global Customers to Showcase Value of Conversational Experiences at the Opus Research Intelligent Assistants & Intelligent Authentication Conference

25.04.2016 Nina Virtual Assistant from Nuance Brings Human Touch to Swedbank Customer Service

For Swedbank Customers and Customer Service Agents Alike, Nina Makes it Easy to Get Answers; New Conversational Virtual Assistant Resolves 78% of Queries during First Contact

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