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Dragon Medical From Nuance Enables Bramhall Park Medical Centre To Achieve Efficiency And Patient Care Goals

London, UK, 16 August 2012 — Nuance Communications, Inc. has announced that Bramhall Park Medical Centre in Stockport, has deployed Dragon Medical, Nuance’s desktop speech recognition solution for medical professionals. Procured through collaboration with VoicePower - a long established and independent supplier of speech recognition solutions – the practice is using Dragon Medical to enable it to optimise the process for creating patients letters against a back drop of growing patient numbers and a head count reduction. Dragon Medical is Nuance’s popular, real-time, desktop speech recognition software, used by doctors and surgeries globally for the faster, more efficient and cost effective creation of clinical documentation. By speeding up this process, Dragon Medical typically leaves doctors with more time for their patients.

Bramhall Park Medical Centre’s reputation for excellence has driven a growth in patient numbers. Combined with a headcount reduction through natural wastage, the practice assessed the best way to optimise its medical document workflow process, to simultaneously accommodate the increase in patients, without impacting the doctors’ productivity, or the high levels of patient care they deliver.

The practice was encouraged to consider Dragon Medical and invited VoicePower to demonstrate it to the surgery’s doctors, showing how it can be used for the creation of patient letters and referrals. Following the demonstration, the surgery purchased Dragon Medical licences along with installation, customisation and training through VoicePower. After the initial set-up and training, VoicePower returned to conduct a second round of training, tailored to the needs of each doctor. One of the areas that VoicePower explained in greater detail was the ability to create standard letter templates, or letter templates that related to specific medical conditions, such as diabetes for instance.

Thanks to Dragon Medical, Bramhall Park Medical Centre has not had to replace headcount lost through natural wastage, so the surgery has made an appreciable cost saving. Patient letters and referrals are now turned around far more quickly, so it’s enjoying a real increase in productivity, benefitting the quality of patient outcomes.

Read the testimonial here.

Nuance Healthcare

Nuance Healthcare, a division of Nuance Communications, gives doctors access to voice recognition technology anywhere, any time, on any device. Nuance Healthcare empowers healthcare provider organisations and individual doctors to accurately capture and transform the patient story into meaningful, actionable information in 22 languages. Today, over 10,000 care giver organisations and 450,000 users worldwide trust Nuance voice recognition technology to deliver higher quality care, improve financial performance and enhance compliance efforts. Discover how Nuance Healthcare’s wide range of voice recognition solutions and services can increase clinician satisfaction and HIT adoption at http://www.nuance.co.uk/healthcare.

Nuance Communications

Nuance Communications, Inc. is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.

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