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Financial Solutions


 

Capturing customer data electronically saves time and money. With Nuance’s solutions for business, it’s easy to streamline your document services.

 

Contact Centre Solutions

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Nuance provides tailored, phone-based Customer Service Solutions that help financial institutions deliver innovative, differentiated and cost-effective customer care. Our experience with 14 of the top 15 banks provides us with a unique insight into consumer preferences for self-service, enabling you to earn happy, loyal customers.

Multi-modal Messaging, Dictation and Search Solutions

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Nuance’s patented speech and text input applications enable faster, easier navigation, messaging and search across a wide array of device platforms. These multi-modal solutions are easily customisable to enhance device utility and team productivity. Nuance’s expertise in language development, speech science and UI design, may be leveraged to create Industry/Business specific text input language databases, speech grammar models, text keyword search files and user interfaces that best meet your unique needs.




Paper, Forms & PDF Solutions that Yield High Returns

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Nuance’s complete line of document scanning, document management, OCR and form processing solutions help your financial services firm achieve exceptional value through significant cost savings, greater security, improved traceability and increased productivity throughout the project.

  • Stronger document and process security
  • Business continuity through off-site electronic document storage
  • Greener corporate footprint through vastly reduced paper consumption

 

Dragon Speech Recognition

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Traditional approaches to document creation are simply too time-consuming for the fast pace of the financial services world. But the speed, accuracy and ease of use of today’s speech recognition systems deliver an efficient alternative. Now financial planners and managers can achieve faster documentation turnaround and automate repetitive processes – just by speaking

  • Speed and streamline document creation
  • Turn your voice into text with up to 99% accuracy
  • Works with virtually any Windows-based application



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