Telco & Service Providers Solution
When customers can access their accounts through automated self-serve systems, they get the information they need quickly and you save on staffing.
Contact Care Centre Solutions for Telco & Service Providers
Nuance provides tailored, phone-based customer service solutions that are helping leading telecommunication companies and service providers to deliver great service experiences that serve
to differentiate their businesses in the midst of heightened emphasis on customer retention, deriving more revenue and pressure to reduce costs and improve profitability.
- Nuance Mobile Care: Service From Mobile Handsets
- IVR Self-Service Applications
- Proactive Outbound Notification Solutions
- CTI And Agent Desktop Solutions
- Voice Verification Solutions
Multi-modal Messaging, Dictation and Search Solutions
Nuance’s patented speech and text input applications enable faster, easier navigation, messaging and search across a wide array of device platforms. These multi-modal solutions are easily customisable to enhance device utility and team productivity. Nuance’s expertise in language development, speech science and UI design, may be leveraged to create Industry/Business specific text input language databases, speech grammar models, text keyword search files and user interfaces that best meet your unique needs.