Gain control of financial documents and processes

Financial services organisations face many challenges, from tighter budgets and fiercer competition to increased regulation and intensified media scrutiny over the slightest compliance misstep. Nuance helps you gain control over all your document processes – so you gain the confidence you need to succeed.

Say goodbye to paper – and hello to simpler processes

After weathering the global financial crisis, banks now forecast increased lending activity, and bluer skies. Yet this upturn brings a challenge: eliminating paper-based processes and the associated delays, errors and costs.

Nuance Document Finance Solutions can help automate your distributed offices and branches, improve efficiency and increase the number of loans processed by up to 50%. All while winning, satisfying and retaining customers.

Streamline loan processes to save time and money

$6,253

Average net cost to originate a new loan – a 21% increase from 20131

45 days

Average time to close a loan2

18%

Fewer than a fifth of bank branches scan loan-related paperwork into back-end electronic systems3

69%

growth in private and business loans through 20124


  • 1 Mortgage Bankers Association, Q1 2014
  • 2 Ellie Mae Market Trends, Q1 2014
  • 3 InfoTrends
  • 4 European Central Bank Facts & Figures, 2012
Managing financial documents

Faster business processes create happier bank customers

Nuance can help your financial institution transform business processes into a faster, more compliant and better customer experience. Our document print, capture and distribution solution is built to accelerate processing time, automate time-consuming, error-prone processes and improve your efforts to comply with regulations.

 
Nuance Document Finance Solutions can help you secure documents and workflows

Capture
& print

Receive & output
  • New consumer loan, business loan and mortgage applications
  • Customer on-boarding forms and documents
  • Internal document requests
  • All distributed branch documentation

Manage

Seamlessly process:
  • Every step in loan origination and customer on-boarding
  • All distributed branch documents and workflows
  • Work with third parties, such as underwriters, notaries, etc.

Protect

Secure documents by:
  • Encrypting data
  • Securing workstations (MFDs) and smart devices, including mobile
  • Authenticating users
  • Restricting access to and use of MFDs

Deliver

Securely share or print documents like:
  • Loan approval applications
  • Credit reports
  • Third-party reports
  • Underwriting / Notary exceptions
  • Titles, deeds, contracts or any original document

Capture
& print

Receive & output
  • New consumer loan, business loan and mortgage applications
  • Customer on-boarding forms and documents
  • Internal document requests
  • All distributed branch documentation

Manage

Seamlessly process:
  • Every step in loan origination and customer on-boarding
  • All distributed branch documents and workflows
  • Work with third parties, such as underwriters, notaries, etc.

Protect

Secure documents by:
  • Encrypting data
  • Securing workstations (MFPs) and smart devices, including mobile
  • Authenticating users
  • Restricting access and use of MFPs

Deliver

Securely share or print documents like:
  • Loan approval applications
  • Credit reports
  • Third-party reports
  • Underwriting / Notary exceptions
  • Titles, deeds, contracts or any original document
Security

Deliver the confidence your customers expect

Nuance provides complete control of documents and information so you can feel secure in every step of every process. Here’s how:

User authentication

Password or smartcard-based authentication ensures that only authorised staff access specific devices, network applications and resources.

User-based access control

Predetermined rules allow enforcement of what users can or cannot print or capture, based on their roles within your institution.

Encryption

Communications between smart multifunction devices (MFDs), mobile devices, the server and approved destinations are encrypted to ensure documents are only visible to users with proper authorisation.

File destination control

Simultaneous monitoring and auditing of information in documents ensures it is controlled before it ever gets to its intended destination.

Content filtering

Automatic enforcement of security policies proactively prevents Personally Identifiable Information (PII) from leaving the bank by filtering outbound communications and intercepting documents headed to unauthorised destinations.

Complete audit trail

Track all smart MFD activities so you know who printed or scanned each document – as well as when and where that activity occurred.

Secure output

Prevent exposure of customer information by holding print jobs in a secure print queue and outputting them only when a bank employee authenticates and releases the print job.

Seamless integration

Easy to adopt, even easier to use

Nuance Document Finance Solutions deliver seamless interoperability with your core banking systems, existing network systems and workflows – making adoption and use incredibly easy.

Minimal disruption to existing operations

Broadest cross-platform device support in the industry

Access and share documents with your smart devices

Connect all branch activity to centralised bank operations

Solutions in action

Secure and automated workflows are better workflows

Nuance Document Finance Solutions can help address the challenges of manual and paper-based workflows – adding more security, more efficiency and more productivity across your organisation.

Streamlining loan processing

Learn how Nuance can help you secure and transform loan origination to eliminate the delays, errors and costs of paper and manual processes.

Download loan origination white paper

Solving the problem of paper in mortgages and other loan processes

Explore secure strategies you can put in place today to help you reduce the time and cost associated with processing a mortgage.

Download mortgage processing white paper

Resources

See more resources

Data sheet
Solution profiles
  • Mortgage processing

    Read how to overcome costly delays and inefficiencies so you can be more competitive, compliant and efficient.

  • Loan origination

    Read how to eliminate the drag and exposure of paper by allowing banks to digitise all the paper required in lending, from origin to maintenance.

Need help finding the right document finance solutions?

Call +44 1628 491 651 to speak to an industry solution specialist today.

Let’s work together to meet the document workflow demands of financial services.

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