Clinical Documentation Improvement

Narrative capture solutions

Accurately document patient information in your EHR at the point of care.

Radiology and reporting solutions

Create and turn around diagnostic imaging interpretations faster than ever before.

Healthcare development platform

Embed speech recognition to provide a ubiquitous user experience across platforms.

Medicine today is
a balancing act.

The relationship between doctors, nurses and their patients is at the core of healing. This begins with hearing and understanding. Yet that personal connection and communication is under pressure of increasing demand, raising administrative burden, finite time and shrinking resources.
Let’s reimagine healthcare—where GPs, clinicians and nurses can get back to the Art of Medicine, staying ahead of an evolving healthcare system to deliver the future care models outlined in the NHS five year forward view.

The patient experience

What matters most to patients when it comes to their interactions with care givers and what do they value in their overall healthcare experience?

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Harsh healthcare realities

Patients are coming to their medical specialists with high expectations. How are doctors measuring up as the healthcare environment changes?

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Improving the balance

Patient populations are changing, so how do NHS organisations meet and exceed expectations in a changing healthcare environment?

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The patient experience

Patient expectations in a digital world

Nuance commissioned a survey of more than 3,000 people across the U.S., UK, and Germany to discover what matters in the patient experience. The average visit lasts 12 minutes and not all patient-doctor interactions have the same meaningful impact. Find out how patients feel about doctors, technology, engagement, and the healthcare experience.

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In this issue

- The Pain Scale for the patient experience

- The doctor has no time to see you now

- Three things doctors can't ignore with patients

- Opinions on tech in the hands of doctors

View three key charts

Nuance Book Illustration

Harsh healthcare realities

Perspectives from both sides of the exam table

The patient experience


have a good relationship with their physician


feel rushed during office visit


believe use of technology leads to better care


are honest with their physician

The doctor reality


find patient relationships the most satisfying part of their job


feel rushed during a consultation


feel EPRs interfere with face-to-face communication with patients


believe their patients respect them

Improving the balance

Communication is the life blood of healthcare

The Clinical Documentation Challenge in an evolving NHS

A recent UK study shows that clinicians spend over 50% of their time on clinical documentation, resulting in 3 wasted outpatient clinics per doctor per week and an average of £20,000 doctor per year in time/value spent searching for information.

Download the Clinical Documentation Challenge Report

Find new benchmarks to improve:
1. Data & information flow
2. Doctor and nurse productivity
3. Trust-wide economics

Paper is not progress when it comes to better patient care

A successful recovery isn’t just about providing the best treatment and a great environment. One of the most significant contributing factors for effective outcomes is communication.

The quality of any decision you make is dependent on the information you have

Consultant psychiatrist Joe McDonald, CCIO at Northumberland, Tyne and Wear NHS Foundation Trust and chairman of the CCIO network to discuss the importance of clinical documentation for today’s healthcare professional.

Physicians and the art of time bending

Faced with little time, physicians are focusing on quality interactions with their patients that lengthen the perception of the office visit.

Record patient narrative in a way that works for you

Put an end to missing information and time spent searching for patient care data. Discover how Nuance solutions help you alleviate clinician workload, whilst migrating to a paperless NHS.

Using voice for clinical documentation

Speech recognition transforms electronic health records

Using a cloud-based medical speech to text system, the outcomes of a randomized, clinical study details the positive impact speech recognition has in the medical setting, for clinical documentation.
In the documentation below we have highlighted the importance of voice recognition from statistics in this study and how it benefits both medical staff and patients.

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Success by the numbers


increase in user satisfaction


increase in speed


increase in data captured

View source & full paper

eBook Illustration

Enable medical teams to accurately document patient care

Learn what patients and care givers need and discover tools that deliver on their expectations.


Face time with patients
Dragon Medical improves documentation from the start.

Improve EPR usability
Enable swift adoption and deployment of your EPR with cloud-based or embedded voice recognition

Radiology and reporting solutions
Create and turn around diagnostic imaging interpretations faster than ever before.


Let us show you how our healthcare voice
recognition solutions work to help you
migrating to a paperless NHS

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