Running your department like a business…
Benefits for Department Heads
As a Clinical Department Head, you’re trying to…
…keep doctors – happy, delivering high levels of care and on the organisation’s payroll.
As a Business Department Head, your focus is…
…line of service profitability, margin contribution to the organisation, employee and patient satisfaction and outcomes.
You may ask yourself
- Are my doctors and staff happy?
- Are they all delivering high quality care…and where are the outliers?
- Are they getting the right information at the right time?
- Are patients happy?
- Is the technology helping or hindering your team’s ability to provide care?
- How do I pull off a smooth EHR implementation that doesn’t kill productivity?
- What kinds of outcomes are we getting? Are they within the ranges they should be?
- How is my department doing operationally and financially against our annual objectives?