The intelligent multichannel virtual assistant. A digital persona who delivers personalized, effortless customer service via a human-like conversational interface.
Bring brands to life on enterprise websites. Increase conversion rates and offer visitors an easy, quick, and accurate way to find exactly what they need.
Nina Mobile brings the natural ease of voice control to your mobile apps and transforms them into powerful engagement tools that enable easy self-service.
Nina Mobile validates a user’s identity by having them say a simple passphrase, such as “My voice is my password”. It’s more secure than passwords and PINs, increases authentication rates and is much easier and friendly for the user.
Nina Mobile eliminates the need for the user to navigate through multiple menus and screens to get what they need from the app. Instead they say commands or ask questions and the right functionality is delivered instantly.
Nina Mobile enables users to make complete transactions by saying a single request, like “Pay my credit card”. The ease and simplicity of this increases transaction rates, customer loyalty, encourages further interactions.
Watch people react to the amazing capabilities of Nina Mobile.
Enhance customer loyalty by delivering a mobile app experience that is much easier, efficient, and enjoyable. Nina Mobile enables the experiences mobile was designed to deliver.
The personality of your brand can be reflected in the Nina Mobile intelligent assistant. This can build a stronger brand and a more trusted interface with a personality your customer is already comfortable with.
Now your mobile channel can sound and act just like your other brand channels. This helps deliver a seamless experience for users and reinforces loyalty.
Nina is a pre-made, reusable virtual assistant persona, which developers can leverage for their app, or use the available source code to quickly create a custom persona.
To shorten implementation times, Nina has three APIs: binary APIs with cloud access to speech recognition, text to speech and NLU functionality, source APIs to customize the persona, and dialog APIs to build and control application dialog.
Mobile app developers can quickly develop their own virtual assistant by leveraging, adding or modifying pre-built reference designs and tasks addressing common use cases for travel and banking.
A Nuance hosted service that provides the power and intelligence to Nina.The cloud offers scalable, redundant, and PCI compliant servers with guaranteed SLAs of 99.95% uptime. Hosting allows customers to focus on building a better mobile experience for their users, without the additional overhead needed to install, deploy, and manage hardware, software, and network updates.