Industries
Dragon NaturallySpeaking 10 for Government/Social Services
Speed Document Creation
Government processes are driven largely by information — from field reports and case histories to requests for services and regulatory compliance paperwork. Speech recognition technology can enable government agencies to dramatically reduce the time it takes to create documents, navigate complex information systems, or complete any other time-consuming tasks that require staff to type information into a computer.
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Consider how much faster organizations could create and process reports if employees could dictate them instead of typing them. Imagine field reports — complete with accurate and detailed descriptions — created entirely by voice in a fraction of the time.
Dragon NaturallySpeaking helps make Microsoft Windows applications faster and easier to use — whether employees are at their desks or in the field. From creating documents and email messages to writing detailed reports and completing routine forms, Dragon produces accurate results about three times faster than typing. Boost employee productivity, provide accessibility for disabled workers, and protect employees from repetitive stress injuries. |
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Increase Productivity for Mobile Workers
Many government agencies, including the FBI, the U.S. Attorneys Office and the U.S. Social Security Administration, have already selected Dragon NaturallySpeaking to keep pace with ever-increasing case loads. For example, the Florida Dept. of Children and Families (DCF), the largest social service agency in Florida, is rolling out Dragon with digital recorders to speed the process of creating field case reports throughout the agency. Previously, the department’s 1,600 case workers took hand-written notes to summarize their meetings and findings. These hand-written notes were then typed into final reports and filed. This was a time-consuming process that often kept agents mired in paperwork, and even limited the amount of time agents could spend actually interacting with their clients.
Today, using Dragon NaturallySpeaking, Florida DCF agents simply dictate their notes and findings into a digital voice recorder while they are still in the field, and their notes are automatically transcribed into final reports when they return to the office and connect to their PC. Using Dragon, field staff will reclaim upwards of two hours each day — time previously spent in the office typing notes — and reallocate that time to more frequent and longer, visits with clients. Being able to spend more time in the field — and less time in the office — helps Florida DCF deliver the highest levels of service to its clients.
Automate Complex Business Processes
The ability to automate repetitive or complex document creation tasks presents enormous opportunities for government agencies to increase efficiency and reduce costs. Every day, government employees perform repetitive tasks involving multiple applications, mouse clicks, and keyboard entries. These repetitive, time-consuming processes can be a huge productivity drain on overworked government agencies. With speech recognition, these multiple tasks can be consolidated and executed with a single voice command. By simplifying multi-step processes that employees perform dozens of times a day, Dragon NaturallySpeaking can deliver significant productivity gains, especially when multiplied across hundreds of workers enterprise wide.