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Log into the Nuance Customer Service and Support portal for the following:

  • Manage your account details
  • Submit and update Service and Support incidents
  • Register your Nuance products
  • View registered products and serial numbers
  • Subscribe to Nuance updates and promotions

Top 5 frequently asked questions

Customer Login

Access our customer portals here.

Customer Login
Contract Login
Search Nuance Knowledge base:
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Track Your Online Order

Get your shipping tracking number or view your order/shipping status.   Here

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Online Forums

Additional tricks, usage and troubleshooting tips provided within the PDF User community.   Here

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Downloads

Find software, drivers, service packs and patches from Nuance.   Here

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Hardware Compatibility

Check here for the latest list of certified devices that work with your Nuance product.   Here

Telephone Support

Technical Support Call

+27 21 300 7655

For help configuring or problems encountered using your Nuance Desktop Product, call to speak with a Technical Support advisor. Account creation and product registration are required for Technical Support. 

Speed up support calls by creating an account and registering your product before calling.

Monday-Friday, 9am to 5pm

Policy and Rates
 

Customer Service Call

+27 21 300 7655

For help with Product/Sales Inquires, Activation, Licensing, Registration and Returns, call to speak with a Customer Service advisor. For all Technical Issues, contact Technical Support. 


Speed up support calls by creating an account and registering your product before calling.

Monday-Friday, 9am to 5pm

Details on Sales and Returns and Refunds
 

Need international support? Select your country from the following list or select your country's Nuance site from the country list at the top of the page.

   United Kingdom & Ireland

Choose your country.