SimplifyScan
Support
With SimplifyScan all your documents can be digitalised as fast and as easily as searchable files. Below are the ways we are here to support and assist you.
Top 5 Knowledgebase Articles
| 1449 | How to receive X-Solutions licences after installing software |
| 1464 | X-Solutions products - Pre-installation FAQs |
| 1497 | Migrating a licence to a new server |
| 1445 | X-Solutions - Transfer configurations to new server |
| 1433 | X-Solutions Error: Access to the path |
Top 5 Frequently Asked Questions
Activation
A simple, anonymous, secure process to ensure you received fully-functional software. Here
Downloads
Software updates, drivers, service packs and patches (valid contract needed for downloads) Here
Hardware Compatibility
Click for the latest list of devices that have been certified to work with your Nuance product. Here
Telephone Support
Technical Support
+1 781-565-4045 option 2
For help configuring or problems encountered using your Nuance Desktop Product, call to speak with a Technical Support advisor. Account creation and product registration are required for Technical Support.
Speed Up Support Calls by Creating an Account and Registering Your Product Before Calling.
US Hours: Monday-Friday, 09:00 to 18:00 (EST/EDT)
Phone: +1 781-565-4045 option 2
EMEA Hours: Monday-Friday, 08:30-17:30 (CET/CEST)
Phone: Netherlands +31 (0) 33 711 0655, United Kingdom +44 (0) 208 734 3670